Privacy Policy

1. Introduction

Welcome to Active Woman ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By accessing or using our services, you agree to the terms of this Privacy Policy.

Individual Entrepreneur: Henderson McClure operates Active Woman as a registered business in Costa Rica. We take our responsibility to protect your data seriously and comply with applicable data protection regulations.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our educational programs
• Sign up for our newsletter
• Contact our customer support
• Participate in surveys or promotions
• Make purchases

This information may include:

• Full name and contact details (email, phone number)
• Billing and payment information
• Demographic information
• Health and fitness goals (for program customization)
• IP address and device information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device type
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide and maintain our educational services, process transactions, and send course materials.
• Communication: To respond to your inquiries, send administrative information, and provide customer support.
• Marketing: To send promotional materials, newsletters, and special offers (with your consent).
• Improvement: To analyze usage patterns and improve our website and services.
• Legal Compliance: To comply with legal obligations and protect our rights.
• Security: To detect and prevent fraud, abuse, and security incidents.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website functionality and performance
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, email service providers, hosting services).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect our rights, property, or safety, and that of our users.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. International Data Transfers

As a business operating in Costa Rica, your information may be transferred to and processed in Costa Rica. We ensure that any international transfers of personal data comply with applicable data protection laws and that appropriate safeguards are in place.

If you are accessing our services from outside Costa Rica, please be aware that your information may be transferred to, stored, and processed in Costa Rica where our servers are located.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of your relationship with us
• Legal obligations to retain records
• Dispute resolution requirements
• Security and fraud prevention needs

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information in certain circumstances.
• Restriction: Request restriction of processing in certain situations.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to certain types of processing, including direct marketing.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

If you believe we might have any information from or about a child under 18, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a prominent notice

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will make every effort to address your concerns and resolve any issues promptly.